Condense the information
We turn supplied organisational details into short, readable documents. Relevant actions and required information remain at the forefront for professional contacts.
Documentation for professional collaboration
Fewer questions. A clearer reference.
We prepare organisational documents and business information for specialist firms in the funeral planning sector. Your team receives understandable copy, clear responsibilities and documentation that addresses recurring questions in everyday professional work.
Useful guidance starts with one question: what does the other person need to know to continue? We organise information, terminology and response routes around that need.
An illustrative project brief
Example: recurring partner questions
A specialist business receives similar administrative questions from its partners. Approved answers are combined in a short overview, using consistent terms and a named contact for questions about individual matters.
Our contribution
Three elements of your project
Agree the terminology
Recurring terms are agreed together and used consistently. This helps your team maintain documents and discuss the same information with business partners.
Incorporate recurring questions
We collect frequent administrative questions and assign approved answers. The resulting overview can provide a reference for future messages and updates.
Our approach
From first contact to handover
Select the material
We agree the documents or recurring messages to improve and identify the responsible people who will confirm their content.
Improve readability
Information is arranged by occasion and next action. Terms, contacts and response routes are agreed with your team.
Agree how to use it
The approved version is prepared for the agreed purpose, with a clear arrangement for incorporating future changes to the information.
Start a conversation
Let’s discuss what your project needs.
Which message tends to generate repeated questions? Describe it briefly so we can discuss how to make its content and structure easier to understand.
[email protected]
Positive Group Deutschland GmbH
Freiburg im Breisgau · Germany